Privacy Policy

This policy explains how Rochester Premier Chimney Sweep (“we”, “us”) uses the personal details you give us through this website. Last updated October 30, 2026.

What We Collect

When you send the contact form we receive your name, phone number, email address and anything you write in the message box. We also keep basic, anonymous statistics about visits to the site.

How We Use It

Only to answer your request: to call you back, book a visit, send a quote and keep your chimney report on file. We never sell your details.

How Long We Keep It

Enquiries that do not lead to work are deleted after 12 months. Job records and inspection reports are kept for seven years for tax and warranty purposes.

Your Choices

You can ask to see, correct or delete the details we hold about you. Email support@rochesterchimneysweep.com and we will reply within 30 days.